YourGrant Limited

171 Ilchester Road,

Dagenham, RM8 2YX

 

Company No. 15352606

UTR 3057001627

 

Introduction

Thank you for visiting [www.yourgrantagency.co.uk] (the “Website” or our 'Platform'). This Website is operated by YourGrant Limited, trading as YourGrant Agency (“we”, “us”, “our”). By accessing or using this Website and our services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and our Cookie Policy.

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YourGrant Limited is registered in England and Wales (company number 15352606) with its Registered Office at 171 Ilchester Road, Dagenham, England, RM8 2YX.

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Our Website and services are intended for users aged 16 and over. By using our Website, you confirm that you meet this requirement.

If you do not agree to these Terms, please do not use our Website or services.

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Services Provided

We provide business consultancy, grant search information, and educational resources for general knowledge purposes only. This includes but not limited to:

• Grant search tools and business consultancy support

• Subscriptions and membership plans

• One-to-one and group consultations (live or online)

• Webinars, classes, and courses (live or recorded)

• Downloadable resources such as PDFs, videos, and guides

 

All content is provided for general information and educational use. We do not guarantee any specific outcomes or improvements. How you choose to use our content or services is entirely your responsibility.

 

We do not provide regulated financial advice, investment advice, legal advice, or debt counselling. Nothing on our Website should be considered such advice. If you require professional financial or legal advice, you should consult a qualified professional.

 

Use of Our Content

All information and materials on our Website are for general guidance only and are not tailored to individual circumstances. While we aim for accuracy, we do not guarantee that any content is complete, accurate, up to date, or suitable for any particular purpose.

Your use of any information or materials from this Website is entirely at your own risk. You are responsible for evaluating its suitability for your needs.

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Third-Party Content and Links

Our Website may contain links to other websites or resources operated by third parties. These links are provided for your convenience only. We do not endorse or accept responsibility for any third-party content, products, services, or websites. Use of any third-party site is at your own risk.

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User Accounts
If you create an account on our Website, you agree to provide accurate, current, and complete information. You are responsible for maintaining the security of your login details and for all activity under your account.

 

We reserve the right to suspend or terminate accounts at our discretion, including where we believe these Terms have been breached.

 

User Responsibilities and Acceptable Use

You agree to use our Website lawfully and respectfully. You must not:

• Use our services to collect or send unsolicited communications.

• Create unauthorised databases or share our content without permission.

• Use automated scripts to gather data.

• Misrepresent your identity or affiliation.

• Upload or share harmful, infringing, or illegal content.

• Violate any applicable UK laws or regulations, including GDPR.

 

Payments

Payments for our services are processed securely through Wix Payments, Stripe, or other approved payment providers. We do not store or process your payment card details ourselves.

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You agree to pay all fees as advertised or agreed. Access to paid services may be withdrawn if payment is not completed or reversed.

We are not responsible for any issues or security breaches arising from third-party payment processors.

 

Cancellation and Refund Policy

By purchasing our services, you agree to the following cancellation and refund terms. These Terms and Conditions prevail over any individual service description or cancellation policy. In case of any conflict, this section governs.

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You have a statutory right to cancel any purchase of our services within 14 days of purchase (the “cooling-off period”) and receive a full refund provided you have not accessed, used, downloaded, or received any part of the service.

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Please note:

• If you access or use the service (for example, attend a call, webinar, or consultation; download materials; receive emailed resources; or otherwise use any paid feature) during the 14-day cooling-off period, you waive your right to a refund for that service.

• No refunds will be given for partially used services or subscriptions. For the removal of doubts, once any part of the service has been accessed or used, no refund will be available.

• Rescheduling of calls or services is allowed where reasonably possible, but does not extend refund eligibility.

 

To request a refund within the 14-day period, contact us at yourgrantagency@gmail.com. Refunds are typically processed by us within 3–5 business days and may reflect payment processing fees. The actual time it takes for the funds to arrive in your bank account will depend on the policies and processing times of the relevant banks and payment systems, over which we have no control.

 

No Guarantee of Results

We make no representations or warranties about achieving any particular results or outcomes from using our Website or services. You agree that any decisions you make based on our content or advice are solely your own responsibility.

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YourGrant Limited will not be liable for any losses or damages (including business losses, lost revenue, lost profits, loss of data, or indirect or consequential loss) resulting from your use of our Website, services, or reliance on our content.

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Limitation of Liability

To the fullest extent permitted by UK law:

• Our Website and services are provided “as is” and “as available” without warranties of any kind.

• We exclude all express or implied warranties.

• We are not liable for any direct, indirect, incidental, consequential, or special losses or damages arising from your use of our Website, services, or content.

• We do not guarantee the accuracy, completeness, or usefulness of any information provided.

 

Nothing in these Terms excludes liability for fraud, death, or personal injury caused by our negligence, or any liability that cannot be excluded by law.

 

Intellectual Property

All content on this Website, including text, graphics, logos, videos, software, and downloadable materials, is the property of YourGrant Limited or its licensors. It is protected by intellectual property laws.

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You may view and download content for your own personal, non-commercial use only. You must not copy, reproduce, distribute, modify, or create derivative works without our written permission. If you wish to quote or reference any part of our content publicly, you must first obtain our permission and ensure that you properly credit YourGrant Agency as the source.

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Data Protection and Privacy

We respect your privacy and process your personal data in line with UK GDPR and our Privacy Policy.

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Your data may be shared with approved providers, partners, or advisers only as needed to deliver our services and in line with applicable law. These may include website hosting platforms (such as Wix), payment processors (such as Stripe), email service providers, customer support systems, professional advisers (e.g. accountants, IT-support, legal advisers etc). All such partners are contractually obliged to maintain confidentiality and data security.

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We will not sell or share your personal data with third parties except as required to provide our services or comply with the law.

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Changes to These Terms

We may update these Terms at any time. Changes will be posted on our Website. Where appropriate, we will also send notifications or share updates by email with users who have active subscriptions or accounts with us. Your continued use after changes are posted indicates your acceptance of the updated Terms.

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Complaints and Contact Information

We are committed to addressing concerns promptly. For any queries or complaints, please contact us at:

yourgrantagency@gmail.com
www.yourgrantagency.co.uk

 

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.